The fourth industrial revolution, characterized by the increasing digitization, has arrived in the industrial sector. This revolution has different names, “Factory of the Future”, “Industry 4.0” or “Digital Transformation”, and different approaches, but one point make the unanimity: the role of human in industry is changing! This evolution will deeply transform the way to produce. New technologies like robotic or IoT will allow modularity within the production lines in order to better answer to the continuously changing needs of market. This will induce modifications in the working area and in the related tools. Workers have to adapt and assimilate quickly new processes [1]. This revolution will require as well to increase workers skill and their mobility. The challenge related to the mobility of workers is to retain the knowledge inside the companies. Thus training of workers has to progress in order to face these new challenges:

  • Quick adaptation/training of workers in the presence of constant tools evolution
  • Capitalization and transmission of knowledge
  • New approaches to train workers
  • Integration of new technologies into training.

Companies and workers have to change their approach. Today constant learning is required and companies have to provide adapted tools in order to improve workers skills. Workers should equally adapt their attitude and be an actor of training. Digital technologies will change the way of how we work and how we learn. Mainly driven by immersive technologies (like 3D immersion, augmented reality), the training is becoming more interactive than before. The interactions between humans and machines are more current and take different forms. This human machine interaction will offer many possibilities of innovation in the worker environment, one of them is the gamification. Gamification could be describe as the application of typical elements of game playing (e.g. point scoring, competition with others, and rules of play) to other areas of activity. This concept has different applications in the industry. With the increasing of automation of production lines, the human has changed to be in a supervision position. The worker has to oversee multiple processes in same time. Where workers were active before, now they become more passive. Implementing gamification in the daily work allows a more motivating experience for the workers [2]. The integration of visual animations to evaluate the status of processes will allow a better understanding of the action and involvement in the mission. As the productivity is one of the key performance indicator of the production, giving the possibility for workers to compete themselves by gamification is a good way to encourage them to improve their efficiency. Gamification is not limited to the production. The use of this concept in the training represent a good way to improve the assimilation of new skills. The degree of assimilation of people is directly linked to their implication: more active the training will be, more effective it will be too. The use of collaborative platforms is the way that some companies propose to their workers to interconnect each other and share knowledge. Various functionalities could be implemented such as video for self-training. Gamification represent as well an interesting approach to encourage the involvement of workers to the evolution of their working environment. References: [1] GUIDE PRATIQUE DE L’USINE DU FUTUR – Alliance Industrie du Futur Edition de Mai [2] Gamification in der Industrie 4.0 – Spot on maketing.com – April 2017